To check the identifier for Wireless Direct (SSID) specified for the printer, print out the network setting information of the printer.Ĭheck5 Have you entered the proper password specified for the Wireless Direct?
Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices.įor details, refer to your device's instruction manual or visit the manufacturer's website. Make sure wireless LAN is enabled on your device.įor details, refer to your device's instruction manual.Ĭheck4 Make sure printer is selected as connection for device (e.g. If not, press the Direct button for more than 2 seconds to enable Wireless Direct.Ĭheck3 Check the settings of your device (smartphone/tablet). Make sure the ( Direct) icon is displayed on the LCD. Make sure there are no obstacles between the wireless router and the printer.Ĭheck1 Check the power status of printer and other devices (smartphone or tablet). If the problem is not resolved, redo setup using the Setup CD-ROM or from the web page. If you are using any programs that switch between network environments, check their settings.
If this warning message appears, set security software to always allow access. If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If it is not, change the channel set on the wireless router.Ĭheck9 Make sure security software's firewall is off. See the instruction manual provided with your computer or wireless network device to check usable wireless channels.Ĭheck8 Make sure channel set on wireless router is a usable channel as confirmed in Check 7. Usable wireless channels may be limited depending on wireless network device used by your computer. Place the wireless router as far away from interference sources as possible.Ĭheck7 Make sure you are using a valid channel. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. Wireless communication can be impeded by building materials containing metal or concrete. Wireless communication between different rooms or floors is generally poor. Place the wireless router and printer where there are no obstacles between them. Monitor signal status and move printer and wireless router as necessary. Though an antenna is attached to most wireless routers, note that some of them have it inside.Ĭheck6 Make sure wireless signal is strong.Place the printer and wireless router close to each other. If the distance between the printer and wireless router is too far, wireless communication becomes poor. Starting Up IJ Network Device Setup UtilityĬheck5 Make sure the printer is not placed too far away from the wireless router.See below for starting up IJ Network Device Setup Utility. Checking Printer Connection Status Using IJ Network Device Setup Utility.
Select the link below to download IJ Network Device Setup Utility and install it. IJ Network Device Setup Utility allows you to diagnose and repair the network status. To check the current network settings of the printer, print out the network setting information. Match the SSID set for the printer with that for 2.4 GHz frequency band of the wireless router.
Use 2.4 GHz frequency band to connect to a wireless router.To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. Make sure the network settings of the printer (e.g. Turn on wireless communication on the printer.Ĭheck4 Make sure the printer and wireless router network settings match. If the icon is not displayed, wireless LAN is disabled.
Use the icon on the LCD to check the connection status between the printer and wireless router. Make sure your computer is connected to the wireless router properly.įor more on checking computer settings or connection status, see the instruction manual supplied with the wireless router or contact the manufacturer.Ĭheck3 Is the printer connected to the wireless router?
update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware.įor details, contact the manufacturer of your wireless router.Ĭheck2 Can you view any web pages on your computer? It may be necessary to resolve wireless router problems (e.g. If the power is already turned on, turn it off and on again. Check1 Check the power status of printer, network devices (e.g.